To return an item you must insert the order number in the appropriate field and press SEND. A guided procedure will allow you to choose the item to return and will explain how to prepare the package.
You can contact our Customer Service:
- by phone calling from Monday to Friday from 10 am to 6 pm CET at 00 800 1994 1994 (the call is free).
- by email using the contact form on the Contact Us page