Refunds
Credit Card refunds
After our warehouse receives your returned products and confirms that all of the requirements have been met, you will receive a confirmation e-mail.
The refund will be requested on the day your return is accepted, on the same Credit Card or Debit Card used to place your order.
Refund times will depend on the Credit/Debit Card company’s policies.
The refund will be requested on the day your return is accepted, on the same Credit Card or Debit Card used to place your order.
Refund times will depend on the Credit/Debit Card company’s policies.
PayPal refunds
After our warehouse receives your return item and confirms that all of the requirements have been met, you will receive a confirmation e-mail.
As soon as your return has been accepted we will issue the corresponding refund on your PayPal account. The refundend amount will be visible within 24 hours.
The actual reimbursement to the Card associated with your PayPal account depends on the Company that issued the card.
As soon as your return has been accepted we will issue the corresponding refund on your PayPal account. The refundend amount will be visible within 24 hours.
The actual reimbursement to the Card associated with your PayPal account depends on the Company that issued the card.
Refunds for Cash on Delivery orders
After our warehouse receives your returned products and confirms that all of the requirements have been met, you will receive a confirmation e-mail.
Cash on Delivery (COD) refunds will be issued to the Bank Account specified on the Return Form. Our Bank usually issues refunds within 5 working days from our request. The refunded sum should be shortly visible on your Statement. You can check your refund on your online banking account or by contacting your Bank.
You will be asked to provide the name of the Account holder, the IBAN Code and SWIFT Code. You can find this information on your Account statements or request the data from your bank.
Cash on Delivery (COD) refunds will be issued to the Bank Account specified on the Return Form. Our Bank usually issues refunds within 5 working days from our request. The refunded sum should be shortly visible on your Statement. You can check your refund on your online banking account or by contacting your Bank.
You will be asked to provide the name of the Account holder, the IBAN Code and SWIFT Code. You can find this information on your Account statements or request the data from your bank.